PRIVACY POLICY

Last Updated: November 14, 2024

This Privacy Policy (hereinafter referred to as the “Policy”) sets forth how personal information is handled by (i) KOHATA Holdings Co., Ltd. (hereinafter referred to as the “Company”), and (ii) the Company operating fitness club services under the “EN CYCLE” brand. In this Policy, “personal information” means personal information as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information (hereinafter referred to as the “APPI”).

Please read this Policy when using services operated by the Company, including EN CYCLE.

1. Collection of Personal Information and Use of Cookies

The Company collects personal information provided by customers in stores, via telephone, email, through our website, and through our social media pages. The Company may also obtain personal information from third parties.

Providing information to the Company is voluntary. However, if required information is not provided, we may not be able to provide our services properly. Even if a transaction is not completed and the customer stops midway through entering information, the Company may collect and use the information entered in reservation forms in accordance with this Policy.

Additionally, when customers visit our website, we may collect information such as browsing history, browser type and version, language settings, IP address, and device identifiers. We may also send and store cookies on customers’ devices and use them to collect and utilize information.

We use Google Analytics to understand how our website is used. For information on how Google uses data collected by Google Analytics, please refer to Google’s policies.

The personal information we collect includes, but is not limited to:

 

  • Member’s name, age, gender, date of birth, address, phone number, workplace, school, emergency contact, family structure, email address, and facial photograph
  • Bank account information used for membership fee payments or refunds
  • Entry/exit records of each club and security camera footage within facilities
  • Identification documents such as driver’s license, passport, or health insurance card presented at the time of membership registration
  • Information obtained from verifying or copying documents such as residence certificates when deemed necessary
  • Other required information related to participation in classes and services

2. Purpose of Use

The Company uses personal information for the following purposes:

  1. To provide fitness club services, reservations, and related services (the “Services”)
  2. To improve existing services and develop new services
  3. To provide notifications and promotional information related to the Services
  4. To respond to customer inquiries
  5. To deliver products and process billing
  6. To operate, maintain, and improve our website
  7. For purposes incidental to the above

3. Provision to Third Parties

Outsourcing
The Company may outsource the handling of personal information to third parties within the scope necessary to achieve the purposes described above.
Personal information provided may include sensitive personal information as defined under applicable law.

The Company will not provide personal information to third parties without customer consent, except where permitted by law.

4. Requests for Disclosure and Correction

If a customer requests disclosure of personal information held by the Company, or requests correction, addition, deletion, suspension of use, erasure, or suspension of provision to third parties, the Company will respond promptly in accordance with applicable laws after confirming the identity of the requester.

The Company will also strive to respond appropriately and promptly to complaints regarding the handling of personal information.

5. Compliance and Responsibility

The Company complies with applicable laws and regulations in handling personal information and assumes responsibility for its proper management.

6. Revisions

The Company may revise this Policy in response to changes in laws, social conditions, or service content. In such cases, updates will be announced on the Company’s website or by other appropriate means. The revised Policy will take effect from the date specified by the Company.

7. Contact

For requests regarding disclosure, correction, or inquiries about personal information, please contact:

KOHATA Holdings Co., Ltd.
GINZA FOREST 301-2
2121-1 Noborito, Tama-ku, Kawasaki-shi
Kanagawa 214-0014, Japan
Email: kohataholdings20150710@gmail.com

JOB APPLICATION TERMS

Application Terms

Applicants applying for positions at KOHATA Holdings Co., Ltd. (hereinafter referred to as the “Company”) must review and agree to the following terms before registering required information.

Article 1 (Collection of Personal Information)

The Company collects personal information such as name, address, contact details, and email address through the website for recruitment purposes. Personal information will be handled in accordance with the Company’s Privacy Policy.

Article 2 (Purpose of Use)

Personal information collected from applicants will be used solely for recruitment activities and for no other purpose.

Article 3 (Use of Personal Information)

Personal information collected will not be used for any purpose other than recruitment.

  1. The Company may share personal information within the scope of the stated purpose with affiliated companies or contractors engaged by the Company.
  2. The Company will not disclose personal information to third parties without prior consent, except in the following cases:

(1) When it is determined that disclosure is necessary to prevent disadvantage to a third party
(2) When necessary for public health or the sound development of children and obtaining consent is difficult
(3) When required to cooperate with national or local authorities in accordance with laws
(4) When requested by courts, prosecutors, police, bar associations, consumer centers, or equivalent authorities
(5) When explicitly requested by the applicant
(6) When permitted by law
(7) When necessary for system operation or service provision under a confidentiality agreement
(8) In the event of business succession such as mergers

Article 4 (Statistical Use)

The Company may use anonymized data that does not identify individuals for statistical analysis related to recruitment.

Article 5 (Security Management)

The Company will strictly manage personal information to prevent leakage to third parties.

Article 6 (Applicant Responsibility and Corrections)

  • Applicants are responsible for registering their personal information at their own discretion
  • Applicants are responsible for the accuracy of the information they provide
  • Applicants may request changes or corrections at any time by contacting the Company
  • Information may be deleted during system maintenance even without request

Article 7 (Changes to Terms)

The Company may revise these terms without prior consent. Updates will be reflected with the latest revision date.

Contact for Recruitment Inquiries

For inquiries regarding personal information in recruitment:

KOHATA Holdings Co., Ltd.
Email: kohataholdings20150710@gmail.com
Tel: +81-44-874-0140
Business Hours: 9:30–18:00 (Weekdays only)